Our host, Hilary Smyth-Allen speaks to Rachel McGowan, Chief Technology Officer of Moneyline, about the impact of Consumer Duty on Community Development Finance Institutions (CDFIs). 

This episode delves into the impact of Consumer Duty on financial advice. The regulation was introduced to improve customers’ experience of financial products and advice, but how is it impacting the advice gap?  To find out, Hilary Smyth-Allen speaks to Ben Hampton, CEO of Wealth Wizards, and Professor John Finch of Glasgow University. John is the Principal Investigator in the Financial Regulation Innovation Lab project.

In this episode, the focus is on the challenges facing credit unions following the introduction of Consumer Duty. Hilary Smyth-Allen speaks to Helen Toft, a Non-Executive Director at Advance Credit Union in Birmingham, and Elizabeth Campbell, the General Manager at Castlemilk Credit Union in Glasgow.

In this episode, presenter Hilary Smyth-Allen speaks to Lorraine Breese-Price, the Chief Customer Officer of Dudley Building Society. They discuss the challenges and opportunities that Consumer Duty poses for building societies.

In this episode, Hilary Smyth-Allen explores the challenges and opportunities of AI adoption in the legal sector. She spoke to Emma Jackson, Head of Legal Technology & Data at Mills & Reeve; Vipul Ladwa, founder of legal tech company Casey; and Aisling O’Connell, Head of Innovation Policy at the Solicitors Regulations Authority.