INDUSTRY INSIGHTS
We’re shining a light on the innovation and momentum driving growth. From in-depth research and analysis to the powerful “Beyond the Capital” podcast series, discover real-world success stories.
We’re not just talking about inclusive growth — we’re delivering it. With a solid evidence base, including case studies, our roadmap for growth, and impact reports, see how we’re delivering meaningful, long-term change.
Discover the latest insights and research from across our ProfTech ecosystem.
ECOSYSTEMS INSIGHTS
A landmark new report, out today, explains how AI and disruptive technologies will reshape work in the financial services sector.
The report is an evidence-based view of the opportunities that AI can offer financial services growth. As a contributor to the research, we welcome the Financial Services Skills Commissions report.
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Produced by WBS Gilmore Centre, This insight paper sets out a practical alternative to native issuance and wrapped assets. It proposes a two‑layer architecture where regulated custodians hold assets off‑chain, while ownership is recorded on a public blockchain - giving FinTechs scalable, programmable settlement without sacrificing compliance or control.
Our evidence-based strategy and roadmap reflect our measurable impact and ambitious vision for the future—explore what’s next below.
SUPERTECH STRATEGY & IMPACT
A roadmap for the growth of the ProfTech sector, covering FinTech, LegalTech and PropTech. Developed in the West Midlands, to support the prosperity of the region and the UK.
As part of the Consumer Duty Financial Regulation Innovation Lab, led by FinTech Scotland in partnership with SuperTech WM, research from the Gillmore Centre of Financial Technology, Warwick Business School, looks at how consumers interpret financial information and the implications for financial services.
Impact Report commissioned by SuperTech, reveals that Birmingham and the West Midlands are on track to achieve £1 billion in economic output.
CASE STUDIES
Participants in our programmes and ecosystem share their innovation journeys and reflect on the partnerships with and support from SuperTech.
Vipul Ladwa, CEO and Co-Founder of Casey talks about developing his LawTech business and how SuperTech provided ecosystem support for growth.
Truzy is redefining trust in digital reviews. With support from SuperTech Seeds and the SuperTech Collective, founder James Edwards transformed a complex, regulated idea into the world’s first open banking–powered review platform. By enabling verified, fake-free reviews without compromising user privacy, Truzy moved from concept to market in under 12 months and is now entering its commercial growth phase with strong early traction.
BNP Paribas Personal Finance UK is at the forefront of digital transformation in the financial services sector and as a result, is an active contributor to programmes aimed to supercharge the industry. This includes being a founding participant of the FinTech incubator programme, The Innovation Lab, in collaboration with SuperTech WM and STEAMhouse. But its journey with SuperTech didn’t start or stop there. We spoke with Jayne Licari, Head of Communications at BNP Paribas Personal Finance UK to find out more about the ongoing focus on technology-led innovation and our strategic partnership.
In this case study, Emma Jackson from Mills & Reeve reflects on why this initiative stood out among innovation programmes: SuperTech created the conditions for four law firms to collaborate on a shared onboarding challenge. The result was an open, practical environment - focused on real adoption rather than theory.
In this case study, Gateley reflects on the value of bringing law firms together with legal tech partners who listen carefully to real onboarding challenges and then develop practical, innovative responses. The focus is on openness - sharing what’s difficult today and being willing to change what isn’t working.
Onboarding in legal environments can be time-consuming and inconsistent, with multiple systems, strict risk controls, and varied matter workflows. The challenge focused on identifying opportunities to streamline onboarding while maintaining quality, compliance and a strong user experience.
SuperTech curated an open innovation programme including industry workshops, facilitated working sessions and opportunities for direct feedback with the law firm partners. This case study reflects impact viewpoints from participants.
NEWS
Explore our latest insights and perspectives on the evolving landscape of ProfTech and innovation.
Five signals from the FCA: how financial innovation is being reshaped in real time.
A closed-door session this week between FinTechs, Financial Services Innovation leads and Colin Payne Head of Innovation at the Financial Conduct Authority offered a clear signal: regulation is no longer catching up with innovation, it’s being built alongside it.
Fighting fraud has become one of the defining challenges facing financial and professional services. Across financial, insurance legal, accountancy and property sectors, organisations handling sensitive data and client money face increasingly sophisticated threats.
At SuperTech, working across these sectors reveals some consistent themes and this article summarises views from our ecosystem members.
The University of Warwick and SuperTech WM have announced a strategic partnership to help shape the future of innovation and regional growth across the financial, property, and professional services sectors.
West Midlands based, Fastcheck, the automotive finance technology platform, has gone live with major UK banks and motor finance lenders, to be announced shortly, as it begins a wider rollout to motor retailers across the UK.
SuperTech and Aston University partnership to provide research support and industry engagement for FinTech and BPFS firms.
The partnership will allow 10 doctoral researchers to be available to selected regional businesses. The initiative is part of Aston’s PhD+ scheme.
BNP Paribas Personal Finance, has reinforced its commitment to drive regional financial services innovation by joining forces with Inicio AI, a an alumnus of its UK FinTech Incubator Programme, the Innovation Lab.
Our Beyond the Capital is the UK’s first podcast dedicated to showcasing professional services technology (ProfTech) outside of London, with each episode exploring how ProfTech industries and professionals thrive across the UK regions.
Hosted by Hilary Smyth-Allen, Professional Services champion and CEO of SuperTech, this free-to-listen to podcast features experts in the fields of ProfTech within the professional services sector. We speak to thought leaders from around the world to hear their views, gain insights on future trends, and look at the changing landscape of professional services.
PODCASTS
In this final episode of Beyond the Capital, part of SuperTech’s Women in Finance Collective mini-series, host Hilary Smyth-Allen talks with Florence Govier, Product Manager at Moneyinfo, and Naya Hemans-Westerway, Business Consultant at Jigsawtree.
They share frank reflections on entering the industry, navigating male-dominated spaces, and why FinTech continues to attract ambitious young professionals.
They discuss:
The career journeys that led Florence and Naya into fintech
Why financial services remains a stable but evolving career path
Experiences of being the “only woman in the room” and how confidence, preparation and community help
The reality of ageism and gender bias, and how younger women are pushing for change
Setting boundaries, finding role models, and using networks like the Women in Finance Collective
In this episode of Beyond the Capital, part of SuperTech’s Women in Finance Collective mini-series, host Hilary Smyth-Allen talks with Amira Norris, Co-Founder of The Mentor Standard, and Julie Goddard, Business Psychologist and Founder of The Success Architect.
Together, they explore how behavioural psychology shapes leadership and decision-making in the high-pressure world of finance and fintech. The conversation looks at why clarity often matters more than confidence, how trust underpins strong teams, and the impact of constant change and uncertainty on performance.
They also challenge ideas around imposter syndrome, suggesting that a bit of self-doubt can actually support better leadership. Honest, practical, and thought-provoking, this episode offers valuable insights for anyone leading through complexity or navigating fast-paced environments.
In this episode of Beyond the Capital, part of our Women in Finance Collective mini-series, host Hilary Smyth-Allen is joined by Kim Jenkins, COO of fintech firm Afternoon, and Liz Basten, founder of marketing agency Kiss My Brand. Together, they explore how women in finance can build authentic personal brands, overcome hidden biases, and navigate career transitions. From mentorship to AI, this conversation is packed with practical advice, honest reflections, and empowering insights for every stage of a career.
This episode dives deep into the realities of working in fintech and financial services as a woman. Liz and Kim reflect on the cultural and structural barriers that persist in the industry—from male-dominated environments to the subtle biases that shape career progression. They share personal stories and hard-won lessons, offering a candid look at what it takes to thrive and lead in these spaces.
In this new four-part mini-series, we’ve partnered with the Women in Finance Collective – a new Midlands-based network dedicated to empowering and supporting women working in finance and fintech.
In the first episode, we’re joined by Tessa Lee, Managing Director at Moneyinfo, and Gemma Lowndes, Director of Operations at Jigsaw Tree – the founding companies behind the Collective. Together, they discuss why the network was needed and the unique value of local support.
The conversation highlights how community and connections build confidence, why sharing success stories inspires the next generation, and how early education about finance careers opens new pathways for young women. They also explore the opportunities technology brings – including how AI can enhance, rather than replace, roles in the sector.
This episode is about more than challenges – it’s about building a movement. By connecting talent, championing diverse voices, and creating opportunities, the Women in Finance Collective is helping the region lead with inclusion and innovation.
This is the final episode of a four-part mini-series of Beyond the Capital from SuperTech WM, in partnership with the TiPS Accelerator—a programme helping regional law and accountancy firms adopt new technology.
This episode explores how regional accountancy and audit firm Armstrong Watson navigated the cultural, technical, and client-facing challenges of adopting new audit technology through the TiPS accelerator programme.
Host Hilary Smith-Allen is joined by Steve Preston and Lucy Hughes, who share their experience implementing data analytics tools across Armstrong Watson’s offices, managing team engagement and collaborating with both clients and suppliers.
They discuss how a mindset shift—at board level and across teams—was essential to success, how change management workshops helped guide the process, and why rolling out the pilot at scale made all the difference.
This is the third episode of a four-part mini-series of Beyond the Capital from SuperTech WM, in partnership with the TiPS Accelerator—a programme helping regional law and accountancy firms adopt new technology.
This episode features leaders from Thorntons Law LLP, a full-service Scottish law firm, who speak to host Hilary Smyth-Allen about their journey through the TiPS Accelerator.
Sarah Blair, Jane McCance, and Lewis Quinn unpack how the firm used service design thinking to drive digital transformation, build AI literacy, and surface the real human challenges behind legal tech adoption.
From co-creating solutions with colleagues to embracing “messy” innovation, they share a deeply people-first approach to change—and how that’s shaping a new internal transformation programme for the firm.
Our selection of videos showcases the collaboration opportunities and impact we create through our programmes.